Etiquette To ensure that all guests enjoy our tranquil surroundings, we ask for noise levels to be kept to a minimum, this includes mobile phones. Though we love children their attendance is discouraged.
Arrival Time We ask you to arrive 15 minutes prior to your treatment beginning to allow you time to change and unwind. Arriving late will reduce treatment time, lessening its effectiveness and your pleasure; the treatment will finish at the scheduled time to ensure the next guest is not delayed. We invite you to make full use of our lounge facilities before and after your treatment.
Reservations Booking in advance is recommended, where the time permits we are happy to accommodate spontaneous guests. Indah requires 50% deposit or credit card details to confirm your reservation. Please mention if you are redeeming a gift voucher.
Consultation If it is your first visit at Indah you are required to complete a consultation form before we begin your treatment. This will help us adapt the treatment to suit your individual requirements.
Pre Natal If you are pregnant please advise us at the time of booking, to ensure we can advise on suitable treatments, and ones which should be avoided.
Attire Your comfort is our priority, relaxation is best achieved by wearing comfortable clothing. Disposable underwear will be supplied where appropriate.
Gift Vouchers A gift voucher is a great idea to show someone you love them, to say thank you, or simply to show you care. Vouchers are valid for life, unless otherwise notified. (Stolen or lost vouchers cannot be reclaimed). Gift vouchers can be purchased on our website www.indahdayspa.com.au or by phoning 08 9921 3344 – credit card accepted over the phone. Free same day delivery is also available to Geraldton areas.
Payment We accept cash, Visa, MasterCard, EFTPOS and cheque with identification. We regret that we do not accept American Express or Diners Club.
Security We ask that you leave your valuables at home as we cannot take responsibility for valuables left in the spa.
Parking Plentiful parking right outside Indah’s front gates, through the car park on the corner of View Street and George Road.
Groups We are more than happy to make special group arrangements for birthday celebrations, hen’s parties and corporate groups. For group of four or more we do require a 50% non-refundable deposit at the time of the booking.
We require cancellation notice of 48 hours to avoid full charges being applied to your cancellation; this also applies to gift voucher bookings.